Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect the following types of information:
- Account Information: Username, email address, password hash
- Transaction Data: Token purchases, withdrawals, and referral earnings
- Usage Data: Tips generated, polls joined, and feature usage patterns
- Communication Data: Support tickets, messages, and replies
- Technical Data: IP address, browser type, device information
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Platform
- Process token purchases and withdrawals
- Calculate and distribute referral commissions
- Respond to support tickets and inquiries
- Improve and optimize the Platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: Third-party vendors who help us operate the Platform (payment processing, hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share
4. Data Security
We implement reasonable security measures to protect your information, including:
- Password hashing using industry-standard algorithms
- Secure session management
- CSRF protection on all forms
- Regular security updates and monitoring
- Encrypted database connections
However, no method of transmission over the Internet is 100% secure. You use the Platform at your own risk.
5. Cookies and Tracking
We use essential cookies for authentication and session management. These cookies are necessary for the Platform to function properly. We do not use tracking cookies or analytics that collect personal information.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain data processing
- Export your data in a portable format
To exercise these rights, please submit a support ticket.
7. Data Retention
We retain your information as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance or fraud prevention.
8. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will delete it immediately.
9. Third-Party Links
The Platform may contain links to third-party websites (e.g., bookmakers). We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. By using the Platform, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or platform announcement. Continued use of the Platform after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our support ticket system or email privacy@betsniper.com